Quality Management
The future destiny of Hertel is dependent on its ability to provide sound products and services to its Customers in terms of assured quality, delivery and visible cost/value. To this end the Company has established and will continue to maintain and improve a quality system meeting the requirements of BS EN ISO 9001:2000, covering all our core integrated services. Our aim is to be ‘easy to do business with’ by providing above expectation levels of assurance, integrity and continuous performance improvement.
The Managing Director is ultimately responsible for the quality of the Company products and services and requires that all personnel throughout the Company bear the responsibility for the quality of all tasks for which they are accountable and act in accordance with the requirements of this Quality Management System.
The Health, Safety, Environment & Quality (HSEQ) Manager for this Company has the authority to maintain the Quality Management System and the freedom to resolve Quality Problems, and to ensure that all company objectives are being actively pursued.
Hertel will set and evaluate business objectives using the benchmarks below:
• Safety
• Quality
• People
• Process/Progress
• Cost
The Quality Management System will be structured to enable its understanding by all employees whilst being flexible enough to cover all activities identified within our Scope and to adapt to individual customer needs.
The Managing Director is ultimately responsible for the quality of the Company products and services and requires that all personnel throughout the Company bear the responsibility for the quality of all tasks for which they are accountable and act in accordance with the requirements of this Quality Management System.
The Health, Safety, Environment & Quality (HSEQ) Manager for this Company has the authority to maintain the Quality Management System and the freedom to resolve Quality Problems, and to ensure that all company objectives are being actively pursued.
Hertel will set and evaluate business objectives using the benchmarks below:
• Safety
• Quality
• People
• Process/Progress
• Cost
The Quality Management System will be structured to enable its understanding by all employees whilst being flexible enough to cover all activities identified within our Scope and to adapt to individual customer needs.
